All-electric premium model good UK Automotive has turn into the most recent addition to the Motor Ombudsman’s rising New Automotive Code portfolio.

The automotive maker brings the full variety of producers adhering to the Code to 42 – an all-time excessive for the Code of Apply.

Adhering to the rules laid down by the excellent New Automotive Code reinforces a producer’s dedication to delivering excessive requirements of service, past these stipulated by the legislation, in relation to the availability of its new automobiles to shoppers, and the quilt supplied to car homeowners by its three-year guarantee.

Obligations laid down for companies by the Code of Apply embrace, offering autos to motorists which are of the anticipated normal, utilizing sincere and correct promoting always, presenting guarantee paperwork in clear and plain English, and adopting swift and cost-effective buyer complaints dealing with procedures.

An extra good thing about accreditation to The Motor Ombudsman is the power to entry its devoted in-house crew of automotive specialists for assist and steerage to help with the swift and honest decision of disputesin an neutral atmosphere, all for gratis to the buyer.

Andrew Brown, subscriber operations supervisor at The Motor Ombudsman, stated: “We’re delighted to welcome good UK Automotive Ltd to the New Automotive Code, and to shut the 12 months with our largest ever portfolio of accredited car producers. This highlights the significance that carmakers place in being aligned with the rules stipulated by the Code of Apply to assist be certain that the supply of excessive requirements of service is on the forefront of the shopper journey. We stay up for working intently with the enterprise and seeing them crew at future Code of Apply boards.”

David Browne, CEO at good UK, added: “As we pursue our journey as an all-electric premium model within the UK, accreditation to The Motor Ombudsman places the highlight on our customer-centric philosophy and model ethos, the place we got down to exceed expectations each by way of our product vary, and the related providers that we provide. Being part of The Motor Ombudsman equally gives a worthwhile useful resource and information of greatest observe to additional form and refine our inner processes, in addition to the reassurance that we have now a 3rd social gathering to seek the advice of if we had been to ever have any unresolved buyer disputes.”