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In response to a report by FMT, the federal government is reviewing and researching the potential of introducing a lemon regulation. This was revealed by home commerce and price of residing minister Datuk Armizan Mohd Ali, who added that an evaluation of such a regulation in different nations was wanted earlier than it may be tailored for Malaysia.
Armizan mentioned the federal government is trying into the thought of a lemon regulation following calls from the Customers’ Affiliation of Penang (CAP) to introduce a authorized treatment for shoppers. This isn’t the primary time the CAP has urged the federal government to take action, because it did the identical again in 2019.
This subject was additionally introduced up by then minister of home commerce and shopper affairs Datuk Seri Alexander Nanta Linggi in 2022, whereby he mentioned greater than 1,000 circumstances involving new in addition to used vehicles had been taken to the Tribunal for Shopper Claims Malaysia from January to August two years in the past.
Lengthy earlier than that, in 2014, the Malaysian Affiliation of Requirements Customers (Requirements Customers) and the Federation of Malaysian Customers Associations (FOMCA) referred to as on the federal government to implement a lemon regulation.
Lemon legal guidelines are a type of shopper safety. In essence, it requires vehicles below guarantee which might be discovered to be faulty or unsafe to be totally repaired by the producer. Within the occasion the automotive is deemed to be irreparable after an inexpensive variety of restore makes an attempt, the customer may be provided a refund or substitute.
The scope of what’s lined by lemon legal guidelines fluctuate relying on how they’re carried out, however it usually covers defects that may considerably influence the performance or security of the automotive. Nations corresponding to the USA, Australia, Canada, Singapore and the Philippines have already adopted some type of lemon regulation.
Armizan famous that Malaysia’s Shopper Safety Act 1999 did shield shoppers from faulty cars. “The act protects shoppers concerning faulty autos in a number of methods, though it’s not explicitly a lemon regulation and doesn’t supply particular cures corresponding to automotive buybacks for unrepairable defects. It offers varied provisions that may be utilized to handle issues with defective autos,” he defined.
Requires a lemon regulation in Malaysia are nothing new, however a latest that caught the general public’s consideration by way of a viral social media publish have reignited the push for such a regulation. Earlier this month, a purchaser of a brand new Perodua Bezza shared her ordeal of being unable to make use of her automobile for a substantial period of time after it broke down eight hours after accumulating her buy.
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