Commercial characteristic from EMaC

EMaC – Your trusted business associate bringing you long-term client loyalty and assured future income.

All taken care of.

EMaC has been trusted by main producers and seller teams to make a distinction to their client aftersales providing for over 18 years. Right now we work with over 500 seller teams and obtain 17 OEM endorsements, lots of whom have labored with us for in extra of a decade. We drive an aggregated £250M of aftersales income into the UK community, yearly, by our vary of options.

EMaC are proud to be the business leaders in bringing you long-term client loyalty and assured future income. Sustaining important funding in technology-led merchandise, we provide a set of aftersales retention options.

Tailor-made Options

Working in partnership with dealerships and repair suppliers permits EMaC to ship tailor-made options that meet the wants of every particular person enterprise. We consistently put money into innovation, supporting the continued success of our service providing and driving wider aftersales alternatives with a view to improve income for sellers.

We’ve developed and broadened our providing to make sure that we serve retailers in the easiest approach we will proper now – guaranteeing they obtain glorious client retention themselves.

Pay month-to-month possession packages providing transparency and peace of thoughts for motorists.

At EMaC, our principal intention is to assist our sellers maximise their aftersales efficiency and we’re constantly delivering new methods wherein we will do that.

EMaC subscriptions for VAPs (Worth Added Merchandise) give retailers and customers the flexibleness to decide on the quilt that’s greatest for them, both individually or as a package deal, payable by a single month-to-month instalment.

EMaC subscriptions present better worth for customers, while delivering upfront fee and retention for sellers.

Our stand-alone guarantee, beauty, tyre and alloy merchandise give sellers a possibility to enhance their revenue per car sale, whereas providing customers a hassle-free, easy-to-understand package deal.

In a consistently altering retail and aftersales panorama, EMaC are serving to its trusted enterprise companions overcome revenue and retention challenges, all while delivering a category main buyer expertise.

First-class customer support

Consistency is likely one of the core parts of EMaC’s success, by way of the standard of our merchandise and the service we ship and the staff behind it.  There’s an enormous depth of specialist data and experience inside our staff, which we work arduous to retain.

We delight ourselves on the extent of customer support that cements the robust fame of our model. We preserve an total ranking of 4.7 ‘Glorious’ on Trustpilot, and that is right down to our staff who deal with all buyer enquiries on behalf of our enterprise companions by a 45-strong contact centre staff. 

Service Plans. Guarantee. Breakdown Help. MOT.
Beauty. Tyres. Alloy Wheels.

All taken care of.

Converse to us right this moment to see how partnering with EMaC can profit your dealership.

Web site: emac.co.uk | Electronic mail: dealersupport@emac.co.uk | Tel: 0330 099 6826