Euro Automobile Elements has reported a 40 per cent enhance in its on-line gross sales within the final 12 months, as extra garages swap to ordering components digitally.

The automotive components provider hit 1 / 4 of one million on-line orders in August alone – delivered via its Omnipart web site and thru integration with storage administration programs (GMS) together with Carsys, MAM’s Autowork On-line, GarageHive and Techman. 

The expansion in on-line gross sales can partly be attributed to real-time order monitoring, which permits garages to trace their order from the second it’s positioned till delivered, serving to technicians to make use of their time effectively. 

Different advantages of ordering via Omnipart embody Haynes Professional integration, which provides technicians entry to set up guides and timings, in addition to a Service Equipment Builder – a easy technique to determine all of a car’s service components in a single click on. 

To encourage extra garages to embrace digitalisation and realise its advantages, LKQ Euro Automobile Elements supply precedence fulfilment and may ship 85% of orders inside an hour to a lot of the UK and Eire.

Kevan Wood, chief industrial officer at LKQ Euro Automobile Elements, stated: “We’ve made main investments in our on-line ordering course of to create improbable market-leading, last-mile expediency.

“We’ve discovered that after garages make the transfer to on-line ordering, they proceed to extend their utilization, discovering the method faster and extra handy than ordering over the telephone. They’re additionally in a position to save time by simply actioning on-line returns and eliminating human error and the potential for misquoted half numbers – all whereas releasing up the telephone strains for patrons to make use of.

“Because the aftermarket progresses with its digital transformation, I’m excited concerning the position we will play in serving to hundreds of garages and workshops ship work extra effectively and construct buyer belief and loyalty. Nevertheless it’s necessary to not overlook that we’re nonetheless on the finish of the telephones when our clients want us, for a extra complicated order they wish to talk about, or to speak about different companies like coaching that may assist put together their companies for the longer term.”