Keyloop has unveiled a bonus chapter to its just lately launched thought management whitepaper completely at this 12 months’s AM Reside on the Birmingham NEC. 

The bonus chapter, written by Keyloop’s Graham Stokes, VP gross sales for UKI and APAC, particularly for the present might be out there to obtain by way of QR codes discovered on Keyloop’s stand.

The bonus chapter, titled The subsequent era of automotive buyer expertise, takes a consumer-eye view of Keyloop’s Expertise-First ecosystem which focuses on how sellers can rework buyer relationships at each contact level, delivering distinctive experiences, constructing long run belief, and unlocking revenue throughout the automotive retail footprint.

Since its launch, Keyloop has had over 800 downloads of Revolutionising Automotive Retail, which is a playbook for the technology-driven way forward for dealerships. The bonus chapter would be the remaining coda to the whitepaper, which is Keyloop’s introduction to its Expertise-First ecosystem, a blueprint to assist tackle the challenges automotive retailers face at present.

Keyloop’s Expertise-First platform marks a elementary shift in how automotive retailers and OEMs method promoting, pushed by shoppers who count on manufacturers to offer high-touch interactions. It empowers sellers to give attention to delivering the x-factor – shocking, delighting, and actually connecting with prospects.

Stokes mentioned: “When utilized, an Expertise-First method can rework dealerships from transactional areas stuffed with salespeople to expertise centres full of advisors and consultants. They alter into what shoppers actually need and demand all through all their retail interactions – journeys which can be personalised and hassle-free.

“Buyer expertise ROI has the potential to be exponential, however as an trade we’re not even touching the perimeters of the features it may ship, and that might be an important game-changer for sellers and OEMs within the UK, who’ve the chance to essentially get beneath the pores and skin of their prospects and actually exceed expectations.

“Information from Zendesk’s CX Traits 2023 research reveals {that a} staggering ​75% of us could be keen to pay extra with a purpose to obtain buyer expertise. Keyloop’s Expertise-First method delivers this and extra, and by harnessing know-how to ship premium experiences, premium margins will observe.”

Keyloop’s free whitepaper Revolutionising automotive retail by know-how: unleashing the final word buyer expertise with the bonus chapter is out there right here.