Home Automotive Majority of consumers securing good offers regardless of excessive used costs

Majority of consumers securing good offers regardless of excessive used costs

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Majority of consumers securing good offers regardless of excessive used costs

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Over three-quarters (80%) of automobile consumers say they secured both an excellent or nice deal on their used automobile regardless of the common itemizing value 37% above pre-pandemic ranges at £19,254.

The survey by on-line automotive market CarGurus which surveyed over 1,500 latest automobile consumers discovered {that a} quarter (24%) of consumers reported getting an amazing deal whereas 56% felt they received an excellent deal on their used automobile buy.

The annual CarGurus UK Shopper Insights Survey, which examines British automobile shopping for and promoting habits, additionally discovered that fewer than 1% of consumers felt they received a lower than honest deal.

Key causes for consumers feeling they received an amazing deal embody the convenience of course of (38%), extra advantages (26%), and value in comparison with preliminary price range (26%).

CarGurus analysis additionally discovered that UK motorists more and more need extra digitalisation of the shopping for course of with 58% (up from 49% a 12 months prior) reporting they’re open to finishing a automobile buy fully on-line. Equally, 71% of consumers (up from 61% in 2022) cited a desire to deal with extra of the automobile shopping for course of from dwelling. 

The highest most popular on-line actions embody negotiating the worth (43%); finishing the transaction, fee, and paperwork (41%); arranging financing (37%); and initiating and finishing a component change (30%). Three-in-four consumers/sellers additionally reported being open to promoting their automobile fully on-line, with 36% finally promoting to a web based web site in contrast with 39% working with a vendor.

Amanda Symonds, managing director for CarGurus UK, mentioned: “The analysis is emphatic: UK consumers really feel they’re nonetheless getting an excellent deal despite the fact that costs and number of stock proceed to stay difficult. It’s clear that shopper want for larger comfort and management is driving this outlook, with respondents citing the convenience of the shopping for course of as the highest motive for satisfaction. This factors to a long-lasting shift in client expectations as 71% of consumers reported a want to deal with extra of the automobile shopping for course of from dwelling for his or her subsequent buy, up from 61% final 12 months, and greater than half being open to purchasing completely on-line.”

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