Commercial function from Getac

Getac Aftersales Linked Platform incorporates the newest software program applied sciences to deliver an unrivalled and clever strategy to realize extra effectivity with aftersales processes, give whole visibility and management again to the operation workforce to by no means miss a possibility and make sure that your valued prospects all the time get the very best general expertise.

Dynamic On-line Service Reserving: Improve enterprise by bettering your service appointment processes. This may be achieved by introducing the dynamic on-line service appointment reserving system. Out there 24/7, permitting prospects self-service through desktop, pill, and cellular to ebook their appointment on Nationwide or dealership-owned web sites or via a buyer personalised utility.  

Clever Workshop Planning: An clever planning answer based mostly on AI will mechanically plan your job playing cards and assign the roles to the technicians with the required expertise and certificates. Our planning instrument will optimise your planning immediately when sudden issues occur, and it’s self-learning, that means that it’s going to take into account the effectivity of the technicians. 

Rugged Computing: Our planning answer will all the time plan in a manner that the promised time with the client will likely be met. Our rugged Home windows or Android tablets are match for the workshop and supply the liberty to work across the car, permitting technicians to view, replace the job card, and use the cellular time-clocking function job by job in sequential order, guaranteeing no shortcuts to the OEM and vendor customary and the work is 100% accomplished.  

Digital Car Well being Examine: Keep related to your prospects with our versatile EVHC and Communication platform by preserving prospects knowledgeable all through the day concerning the standing of their car’s progress till the purpose of assortment. The EVHC is designed for final flexibility and may be tailored to fulfill the dealership’s current workflows. Straightforward-to-create templates, dynamic upkeep tables, menu pricing features, video seize, technical animations, embedded video calls, on-line/offline utilization, voice steerage, and on-line buyer estimates more than likely make this probably the most versatile EVHC obtainable.

On the core of Getac‘s aftersales platform is synthetic intelligence, which might automate processes and self-learn. Our options ship real-time enterprise intelligence dashboards and experiences that give the workshop administration workforce full visibility. Integration with third-party techniques comparable to OEM databases and vendor administration techniques may be simply achieved via Getac‘s open APIs. Safety is on the coronary heart of the system with permission-based roles aligned with knowledge privateness pointers. With Getac Aftersales platform, you’ll be able to choose solely the modules you want to complement your present techniques.

Finally, our aim is to extend your aftersales revenues, profitability, and decrease your working prices, as we have now efficiently completed with quite a few dealerships worldwide. The search to draw lifelong prospects has by no means been extra important, particularly with the inflow of latest entrants and companies competing for service and restore revenues. To face out and make a distinction, daring steps and innovation are required. We firmly consider that Getac can present a aggressive benefit.

For extra data, please contact Russell Younghusband at r.younghusband@getac.com, go to Getac’s Automotive Trade Options, or go to us at stand A20 on the Automotive Administration Stay 2023.